Below are frequently asked questions, you may find the answer for yourself.
Shipping
We offer standard and express shipping nationwide. You will see the available shipping options and their cost based on your location at checkout.
At the moment we ship within the country. If you need international shipping, contact us and we will review your case.
Delivery time depends on your location and the shipping method you choose, usually between 2 and 7 business days. We will send you a tracking number to follow your order.
Payment
We accept credit and debit cards, PayPal and other secure payment methods. You will see all available options at checkout.
Yes. Your information travels encrypted (SSL) and payments are processed through secure, certified gateways.
Order & Returns
Add the products to your cart, go to checkout, enter your shipping and payment details, and confirm. You will receive an order confirmation email.
You can cancel or modify your order by contacting us as soon as possible, as long as it has not been shipped yet.
You can check out as a guest, but creating an account lets you view your order history and status more easily.
Once your order is shipped, you will receive a tracking number by email. You can also check the status under "My account → Orders".
You are entitled to return your product within the established period. Contact us to start the return process and we will guide you step by step.
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